Last updated: March 04, 2022
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this TOU page:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Verus Print Inc., Victoria, BC.
- Country refers to: Canada
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Service or Website refers to the VerusPrint.com Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Customer acknowledgement:
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears in the uploaded file, that I may not be able to make any changes once my order is placed and that I assume all responsibility for typographical errors. By submitting my order to VERUS PRINT INC. I agree to the Terms and Conditions set out below.
IMPORTANT NOTICE
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. VERUS PRINT INC. RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT NOTICE.
1. ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. VERUS PRINT INC. is NOT LIABLE for errors in a final product caused by any of the following reasons: Language and grammar, graphics, bleeds, damaged fonts, overprinting, form fields, files not built to template or page order.
2. COPYRIGHT
All material used in production of your order is subject to Copyright. The Customer (sometimes referred to for convenience as “you”) may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed by VERUS PRINT INC.. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. VERUS PRINT INC. policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
3. CUSTOMER CONTENT
All information, data, text, photographs, graphics, messages or other materials supplied by the customer (“Content”) are the sole responsibility of the customer. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content, you agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of Canada, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of Canada; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of VERUS PRINT INC. or any third party. VERUS PRINT INC. does not control the Content uploaded by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will VERUS PRINT INC. be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that VERUS PRINT INC. does not pre-screen Content, but that VERUS PRINT INC. and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that VERUS PRINT INC. may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of VERUS PRINT INC., its users and the public.
4. GOVERNING LAW
Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in British Columbia. You agree to submit to the jurisdiction of British Columbia courts and agree that venue in these courts is proper in any such legal action or proceeding.
5. LIMITATION OF LIABILITY
In no event shall VERUS PRINT INC. or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not VERUS PRINT INC. has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from VERUS PRINT INC., including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall VERUS PRINT INC. be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content. VERUS PRINT INC. reserves the right to refuse service without disclosing a reason.
6. INDEMNITY
You agree that you shall indemnify and defend VERUS PRINT INC. and all parties from whom VERUS PRINT INC. has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
7. CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. VERUS PRINT INC. is not responsible for any colour shift that occurs in conversions from RGB or spot colours to CMYK colour modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK colour mode. VERUS PRINT INC. is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
8. COLOUR PROOFING AND MATCHING
VERUS PRINT INC. is not liable for colour matching or ink density on screen proofs approved by the customer. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not colour or density. While VERUS PRINT INC. will try its best to match the gradient density of each colour, VERUS PRINT INC. is not liable for the final appearance of a colour. Stock and coating, especially uncoated stock, may affect or change the appearance of the printed colours. VERUS PRINT INC. is not liable for the final colour appearance of its products.
Because of differences in equipment, paper and inks and other conditions between colour proofing and production press-room operations, a reasonable variation in colour between colour proofs and the completed job is expected, unavoidable and shall constitute an acceptable delivery. VERUS PRINT INC. will make every effort to produce a reasonable representation based on materials supplied by the customer; however, VERUS PRINT INC. does not guarantee colour matching. Unfortunately time to time there is a misrepresentation of colour due to soft proofing because of calibration of one monitor to another.
9. TRIMMING AND FOLDING
While VERUS PRINT INC. will try its best to trim and fold each job accurately as per the order specs and artwork, VERUS PRINT INC. is not liable for up to 0.0625″ of trimming and folding variance on each side. The design of the artwork should not be dependent on exact trimming or fold dimensions.
10. ORDER CANCELLATION
Orders are eligible for cancellation upon request until the commencement of imposition, subject to applicable cancellation charges. A credit card refund will be issued with a value equal to the cancelled job(s). If a job is cancelled charges to VERUS PRINT INC. for any labour hours (proof, file adjustment, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your credit. In cases where a job is already imposed but cancellation may still be possible, a minimum cancellation charge of $25 per job is required (paid by VERUS PRINT INC. and passed on to you). Once the order has been placed successfully, No Refunds are issued for file adjustment services.
VERUS PRINT INC. reserves the right to cancel and refund any order for any reason. The Customer will be notified as soon as possible if an order is to be cancelled and will be offered a suitable substitute.
11. RETURNS AND REFUNDS
Since each order is unique to the customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will reprint the order or issue a credit or refund accordingly. Customer must notify VERUS PRINT INC. within 5 business days of receiving order to notify us of any defects discovered in the ordered product failing which Customer is deemed satisfied with the product.
12. ORDER SHIPPING AND DELIVERY
Please note that all turnaround/shipping times are estimates. While VERUS PRINT INC. will use reasonable efforts to prevent delay of delivery schedules, in no case shall VERUS PRINT INC. be liable for any consequential or damages resulting from any delay in shipment or delivery. VERUS PRINT INC. shall not be liable for delays in shipments caused by weather conditions, shipping company delays, or any other circumstances. Unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, technical difficulty will not be the grounds for order cancellation.
13. CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is returned to VERUS PRINT INC. due to an error made by the customer in submitting the proper shipping address, VERUS PRINT INC. will reship the package with corrected address and charge an additional shipping fee for the shipment.
14 LINKS TO THIRD PARTY SITES:
The links throughout this site may let you leave the site. The linked sites are not under the control of VERUS PRINT INC. And we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. VERUS PRINT INC. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by VERUS PRINT INC. of the site.
15. OVER-RUNS AND UNDER-RUNS
Over-runs and under-runs not to exceed 5% of quantity ordered shall constitute an acceptable delivery.
16. INDEMNIFICATION
The customer affirms ownership or publication rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless VERUS PRINT INC. from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceeding that may be instituted against VERUS PRINT INC. on grounds that printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libellous, or invades any person’s right to privacy or other personal right, except to the extent that VERUS PRINT INC. contributed to the matter. The customer agrees to, at the customer’s own expense, promptly defend and continue the defence of any such claim, demand, action or proceeding, that may be brought against VERUS PRINT INC. provided that VERUS PRINT INC. shall promptly notify the customer with respect thereto.
17. PAYMENT INFORMATION
VERUS PRINT INC. does not record, keep, or hold any credit card information on our servers; Stripe and Paypal are responsible for that. VERUS PRINT INC. only records and retains information on jobs ordered: product, quantity, paper stock/substrate, finishing, options, and shipping info.
18. PROMOTIONS
All promotions are subject to expiry at any time and are offered at the sole discretion of VERUS PRINT INC. Promotional offers cannot be combined or stacked.